At Mrs. Moss’ Playroom, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you visit our website, create an account, register for activities, purchase memberships, or contact us, we may collect:

• Parent or guardian name

• Child’s name and age

• Email address

• Phone number

• Emergency contact information

• Billing information (processed securely through our payment provider—we do not store full payment card information)

• Signed waivers and registration forms

• Membership and attendance history

• Information you voluntarily provide, such as allergy or accommodation requests

Our website may also collect basic technical information such as your IP address, browser type, and website usage through cookies or analytics tools.

How We Use Your Information

We use your information to:

• Process reservations and memberships

• Communicate about bookings, schedule changes, and events

• Provide customer support

• Maintain required waivers and records

• Improve our programs and services

• Send updates, newsletters, or promotions (you may unsubscribe at any time)

• Comply with legal obligations

Sharing Information

We do not sell your personal information.

We may share information only with trusted service providers who help us operate our business, such as:

• Scheduling software

• Payment processors

• Email marketing providers

• Website hosting services

These providers only receive the information necessary to perform their services.

Children’s Privacy

Mrs. Moss’ Playroom collects information about children only through a parent or legal guardian for the purpose of registration, participation, and safety. We do not knowingly collect personal information directly from children online.

Photos and Videos

Photos or videos may occasionally be taken within the playroom for marketing or social media. 

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website. You can adjust your browser settings to disable cookies if you prefer.

Data Security

We take reasonable measures to protect your personal information. While no online system can guarantee complete security, we use reputable third-party providers and industry-standard practices to safeguard your data.

Your Choices

You may:

• Request access to your personal information

• Request corrections to inaccurate information

• Ask us to delete information when legally permitted

• Unsubscribe from marketing emails at any time

Some records, such as signed waivers or financial transactions, may be retained as required by law.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Mrs. Moss’ Playroom

E-mail:  play@mrsmossplayroom.com

Phone: 775-505-3245